Help desk, monitoring, Microsoft 365 management and network support from one Calgary-based team serving Alberta, for one monthly price you can see before you talk to anyone.
Typical $100–125 per user per monthLower per-user rates for larger teams.2 CAD, before GST.
Alberta IT cost guides quote $100–255 per user. We publish ours.1
Estimate calculator
A minute of answers gets you an estimated range and the line-by-line maths. It is an estimate, not a quote: we confirm it after discovery, once we have measured your real users, devices, servers and applications.
People who use a computer for most of the day.
Shared logins, seasonal staff, a few hours a week.
Our rates rise gradually as the team grows: only the people above each size step, such as the 11th person, pay the next step’s rate.
Each site has its own network to look after.
On site or in the cloud. Zero is fine if you run fully in the cloud.
Suggested from your headcount until you change it.
Systems we manage the accounts and updates for.
Based on your headcount, we count about 4 network devices per site. Fine-tuned at discovery.
We manage accounts, mail, files and sign-in. Licences are billed by Microsoft or Google, not by us, and are not in this estimate.
Accounting, job costing, industry software: anything your team can’t work without. We handle the vendor and the updates.
Switch on what you’re interested in. These are priced after discovery, so they don’t change the estimate. We list them in your summary so we can quote them with it.
Monthly, at the low end of the range. Lines animate as you change your answers.
Lines above add to $1,000, shown as $1,000 at the low end of the range (rounded to the nearest $25).
We price your answers twice. The low end uses the rates our clients pay today. The high end uses our updated price sheet, capped at 25% above the low end. Your real price lands in or near that range once discovery measures your environment.
Rates rise gradually with size. Each full-time seat pays the rate of the size step it falls in (for example, seats 1 to 10 at one rate and seats 11 to 50 at the next). Directory, mail, file, network and print prices rise in a straight line between the prices shown at each size. Part-time seats count toward company size first and pay a flat rate.
| Line | Low end: rates clients pay today | High end: updated price sheet |
|---|---|---|
| Full-time user, each seat | $60 each for 1–10; $75 each for 11–50 | $105 each for 1–10; $95 each for 11–50; $85 each for 51+ |
| Part-time user, each | $50 | $50 |
| Shared device, each | $30 | $65 each for 1–20; $55 each for 21–50; $45 each for 51+ |
| Directory & identity, per month | $50 at 5, $100 at 10, $100 at 25, $200 at 50 | $50 at 5, $100 at 10, $200 at 50 |
| Mail administration, per month | $50 at 5, $50 at 10, $100 at 25, $100 at 50 | $50 at 5, $75 at 10, $125 at 50 |
| File & storage, per month | $75 at 5, $100 at 10, $100 at 25, $200 at 50 | $75 at 5, $150 at 10, $200 at 50 |
| Managed print | $50 (up to 3 printers), $100 (4–10 printers), $150 (11+ printers); multi-site $150 | $50 (up to 1 printers), $75 (2–3 printers), $125 (4–10 printers), $175 (11+ printers); multi-site $175 |
| Network, per site | $100 (up to 5 devices), $250 (6–20 devices), $400 (21+ devices) | $150 (up to 5 devices), $300 (6–20 devices), $500 (21+ devices) |
| Servers | $200 (up to 2 servers), $465 (3–6 servers), $935 (7+ servers) | $300 (up to 2 servers), $700 (3–6 servers), $1400 (7+ servers) |
| Business apps, each | small $150, medium $250, large $400 | small $200, medium $350, large $600 |
| Door access & cameras | $50 (up to 2 systems), $125 (3–8 systems), $200 (9+ systems) | $75 (up to 2 systems), $150 (3–8 systems), $250 (9+ systems) |
Network devices per site are estimated from your headcount: 1 firewall, 1 switch per 12 people and 1 Wi-Fi access point per 8 (at least one of each you tick). Part-time users are priced at a flat profile. Minimum monthly engagement is $250. Rates snapshot dated 2026-10-21.
What you get
The per-user price covers the day-to-day running of your IT. Here is what that means in practice, and where the limits are.
Unlimited calls and devices. Remote anywhere in Alberta, with onsite visits included in Calgary, Airdrie, Chestermere, Okotoks and Cochrane. Requests by phone, email, portal or Teams. Critical issues have a 30-minute response target in business hours.
Automated monitoring 24/7, with a technician on call after hours for critical issues. That is on-call cover, not a staffed overnight desk.
Updates for the devices and servers in your plan, scheduled, checked and followed up by a technician.
Security settings, multi-factor sign-in and a written incident plan. Threat detection and filtering depend on the plan you choose.
Accounts, licences, shared mailboxes, Teams and device management, kept consistent across Windows and Mac.
Backups monitored by us, and a technician to restore a file or a whole system when you need it back.
Firewalls, switches, wireless and the connections between your sites, managed alongside mail, files and printers.
We deal with your internet, phone and software vendors for you, so you are not the go-between.
Advanced AI Readiness Assessment
A guided review of your goals and twelve areas of your business, ending in a private decision brief and a call to go through it with us.
Not open for purchase yet, and no payment is taken on this page. Join the list and we will email you when it opens.
We'll email you when it opens, with the $99 launch price while it lasts.
Your address is stored in our customer records and used only for this. See our privacy policy. This form is protected by Cloudflare Turnstile; see Cloudflare’s Privacy Policy.
Want something today? The free Quick Score takes 7 to 10 minutes. Take the Quick Score
How we price
Here is what moves your price, what doesn’t, and what happens after you book.
Unlimited help desk calls and devices, remote support anywhere in Alberta, onsite service in Calgary, Airdrie, Chestermere, Okotoks and Cochrane, around-the-clock automated monitoring, patching, and management of your network, mail, files and print. Endpoint protection, email security, awareness training and backup licences are quoted separately, and you can flag the ones you want in the calculator.
The calculator hasn’t seen your equipment, your network or your applications. The low end uses the rates our clients pay today. The high end uses our updated price sheet, capped at 25% above the low end. Discovery tells us where in, or near, that range you land.
You book a 30-minute review. We talk through your people, locations and systems, then inventory your devices, accounts, licences, network and backups. Services, response targets and price are written down before any work starts.
No. It is a planning number built from our published rates. The price you pay is the one we agree in writing after discovery, and we tell you why if it differs from the estimate.
GST, Microsoft and Google licences and one-time onboarding are not in the monthly estimate. Onboarding is quoted after discovery. Security add-ons and backup licences are quoted separately, and projects are scoped individually.
Those vary too much to put a number on a page, so we scope them one at a time after a conversation. See AI solutions and IT projects for how that works.
Because you will ask anyway, and we would rather spend our first conversation on your business than on prying a number out of us. If the number is outside your budget, it is useful for both of us to know now.
A 30-minute review turns your estimate into a written price. No pressure, and no obligation.
